"An Error Has Occurred" When Entering an E-mail Address During Parental Controls Set up - Nintendo 3DS Family

The information in this article can help you when the error message "An Error Has Occurred" is received when attempting to use an e-mail with parental controls.

What to do

This indicates that the system is not currently connected online. Please connect your system to a network and try again. You may also find our information on connecting your device to a network helpful.

Situation not resolved

If the issue persists, please contact us for support.