Q&A
Q
[Switch] My console won’t turn on. What should I do?A
Your console may have frozen.
Press and hold the power button for at least 12 seconds to turn the console completely off. Then press the power button again to turn the console on.
* If the above method fixes the problem, it's likely that your console was frozen with the screen turned off.
Your battery may be out of charge.
Charge your console for at least 30 minutes (and approx. 3 hours for a full charge). Then attempt to turn the console on again.
* For details on how to charge your console, please see here.
* AC adapter and power outlet configurations may vary by country.
If the issue is not resolved
If the above methods do not resolve your issue, please contact your local customer service centre.