Q&A

[Switch] How can I distinguish the officially distributed Nintendo Switch family console from parallelly imported console?

Make sure the points below.

On the bottom of the officially distributed Nintendo Switch family console box in South East Asia and Middle East, you can find the official product mark shown below.

You can find the country mark on the bottom of the Nintendo Switch family console box which indicates the officiality of product in each country.

Officially distributed Nintendo Switch family console box includes the official AC adaptor in each shape below in each country.

* The tips of two pins heading bit narrowly is Singapore/Malaysia version and two pins facing parallelly is Thailand version on the other hand.

* Unofficial AC adaptors may not fulfill the local safety standard in each country. Nintendo and the Authorized Service Center in your country do not deal with the complaints and claims arising out of the problems by the use of those unofficial AC adaptors.

* Officially distributed products are only covered by the local warranty and support while the terms and conditions applies but excludes the parallelly imported products.

* If you intend to enjoy the local warranty service, please note that the content of this page is just for your reference. The Authorized Service Center in your country holds the right to exercise the final judgement to distinguish the officially distributed products from the parallelly imported products.