Nintendo Support

How to turn off the auto-renewal settings for Nintendo Switch Online

You can stop your subscription for the Nintendo Switch Online membership by turning off the auto-renewal setting for your membership.

This will discontinue the service at the end of your current term. (Make sure to turn off auto-renewal at least 48 hours before your membership is set to expire.)

You will continue to receive the service for the duration of time that you have already paid for, then your membership will end on the expiration date listed in your settings.

Applies to: Nintendo Switch eShop

To terminate automatic renewal

  1. Select “Nintendo eShop” on the HOME Menu to launch the Nintendo eShop.

  2. Select the account you want to use.

  3. Tap the picture of your icon in the upper-right corner to access your Account Information.

  4. Highlight “Nintendo Switch Online” on the left side of the screen.

  5. Select “Terminate Automatic Renewal” for the appropriate Nintendo Switch Online membership.

    • If "Terminate Automatic Renewal" is not available, then automatic renewal has not been set up or has already been cancelled for this service. 

    • Once automatic renewal is terminated, it cannot be turned on again.

To change your payment method

  1. Select “Nintendo eShop” on the HOME Menu to launch the Nintendo eShop.

  2. Select the account you want to use.

  3. Tap the picture of your icon in the upper-right corner to access your Account Information.

  4. With the account selected, scroll down until you can select “Change” in the Payment method for automatic renewal and pre-order payments area.

  5. Choose from “Credit Card,” “PayPal,” or “Funds Only” and follow the onscreen directions to update your payment method.

Applies to: Website

To terminate automatic renewal

  1. Visit accounts.nintendo.com and sign into your Nintendo Account.

  2. Select “Online Services.”

  3. Select “View membership options” in the Nintendo Switch Online Membership Status section.

  4. Select “Terminate automatic renewal”.

To change your payment method

  1. Visit http://accounts.nintendo.com and sign into your Nintendo Account.

  2. Select “Funds and Payment Methods”

  3. Select “Change” in the Payment method for Pre-Orders and Automatic Renewal area.

  4. Choose from “Credit Card,” “PayPal,” or “Funds Only” and follow the onscreen directions to update your payment method.

Please note the following when discontinuing your Nintendo Switch Online membership:

  • A Nintendo Switch Online membership is required to use the online multiplayer features for most Nintendo Switch titles.

  • If a Nintendo Switch Online membership expires, users won’t be able to access their Save Data Cloud backups. However, Nintendo will allow users who resubscribe within 180 days to access their previous Save Data Cloud backups.

  • Nintendo Entertainment System – Nintendo Switch Online titles are only available to Nintendo Switch Online members.

  • If you have purchased a Family Membership, the other members of your family group will also no longer be able to use the service when your membership ends.

  • Auto-renewal settings can only be adjusted by the Nintendo Account holder that purchased the plan. Additional members on a Family membership cannot adjust the settings.

  • Please note if you join a family group, this does not cancel your Nintendo Switch Online Individual Membership.