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    Connectivity Issues - Pokémon GO App and Pokémon Games on Nintendo Switch

    Description:

    • The information in this article can help you if the connection between the Pokémon GO smart device app and Pokémon: Let’s Go, Pikachu!, Pokémon: Let’s Go, Eevee!, Pokémon Scarlet or Pokémon Violet is not working or is unstable.

    Important

    This feature becomes available when you reach the following points in the respective games:

    • Pokémon: Let's Go, Pikachu!/Pokémon: Let's Go, Eevee! - After you reach Fuchsia City.
    • Pokémon Scarlet/Pokémon Violet - After you reach the first Pokémon Center in Los Platos.

    Additional Information:

    • Pokémon GO connects to the Nintendo Switch console via Bluetooth Low Energy (BLE) technology. The Poké Ball Plus accessory is not used to connect them.

    What to Do:

    • Ensure that your Nintendo Switch console has the latest system update.
    • Restart the Nintendo Switch console and try connecting again. To restart the console, hold the POWER Button for three seconds, then select Power Options, followed by Restart.
    • Ensure that the Nintendo Switch game you are connecting to has the latest software update.
    • Verify that Bluetooth is enabled on your smart device. (If you’re not sure how to do this, check with your device manufacturer.)
    • Complete the following steps to reboot and pair the game and the app:
      1. Uninstall, then reinstall the Pokémon GO app on your smart device.
        • Verify that your version of the Pokémon GO app is 0.265.0 or higher. You can check this by tapping the Poké Ball icon in the app, selecting Settings and scrolling towards the bottom.
      2. Restart your smart device.
      3. Verify that flight mode is turned off on your Nintendo Switch console.
      4. Pair the Nintendo Switch game to the Pokémon GO app.
    • Try connecting to the Nintendo Switch console with Pokémon GO on a different smart device.
      • If the Nintendo Switch console can connect to a different smart device, the issue is likely with your smart device settings. Please contact your device manufacturer for assistance.

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