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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 9001-0009

    Description:

    You are unable to make a credit card purchase or redeem a download code on accounts.nintendo.com and you receive the error code 9001-0009.

    Additional Information:

    • This error code likely indicates a temporary service issue with Nintendo eShop.
    • If you are trying to redeem a Nintendo Switch Online membership code or Nintendo eShop prepaid code, click here.
    • If you are trying to redeem a download code for a game title or DLC, click here.

    What to Do:

    • Sign out of your Nintendo Account, then sign back in and try again.
    • If the issue persists, check for any maintenance notifications at Network Maintenance page, and then try again after the posted maintenance/service outage has ended.