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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    How to Locate your Support Number

    In this article, you'll learn how to locate a Support Number on your Nintendo Switch console, which may be required for your inquiry.

    Additional Information:

    This number is unique to a user’s Nintendo Account, not the Nintendo Switch console itself, so ensure you select the relevant user page if asked for your Support Number.

    Complete These Steps:

    The Support Number for can be found in the following ways:

    From your user page

    1. From the HOME Menu, select the icon for the user that needs support.
      hac_screenshot_homemenu_userpage.jpg
    2. Select User Settings.
      hac_screenshot_user_settings.jpg
    3. Scroll to the bottom of the page to find Support Number, then select that option.
      • The number will be displayed in this format (21 numerical digits in total): 1234 - 1234 - 1234 - 1234 - 1234 - 1

    From System Settings

    1. From the HOME Menu, select System Settings.
    2. Scroll down through the options on the left and select User. Then select the user that needs support.
    3. Scroll to the bottom of the page to find Support Number, then select that option.
      • The number will be displayed in this format (21 numerical digits in total): 1234 - 1234 - 1234 - 1234 - 1234 - 1