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    • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    How to Receive a Mystery Gift (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)

    Support | Nintendo Switch

    Additional Information:

    • Mystery Gift is a feature in the game that allows players to redeem download codes, connect to a Poké Ball Plus to redeem Mew, or connect wirelessly to Nintendo-sponsored events to obtain special Pokémon or items.
    • The Poké Ball Plus option is available when using the Poké Ball Plus as your in-game controller.
    • Once you have received a gift, please go to the Pokémon Center to pick it up from the delivery person.
    • For information about current or upcoming Mystery Gift distributions, please visit www.pokemon.com.

    Complete These Steps:

    1. Launch Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee! from the Nintendo Switch HOME Menu.
    2. Press the X Button during gameplay to access the in-game menu.
    3. Select “Communicate”.
      • This option becomes available after you have battled your rival for the first time.
    4. Select “Mystery Gifts.”

    How do you want to receive the gift?

    1. Select “Get Via Internet” and select “Yes” to continue.
    2. The game will search for any gifts that are currently available.
    3. Once you have received a gift, please go to the Pokémon Center and pick it up from the delivery person.
      • If you already have a Pokémon waiting from a previous promotion, you will need to pick that one up, then return for this new one.
    1. Select "Get With Code/Password" and select "Yes" twice to continue.
    2. Enter the code you received and tap “OK”.
    3. Once you have received a gift, please go to the Pokémon Center and pick it up from the delivery person.
      • If you already have a Pokémon waiting from a previous promotion, you will need to pick that one up, then return for this new one.
    1. Select “Get with a Poké Ball Plus”.
    2. You will see a message that says: “A Pokémon is in your Poké Ball Plus. It’s a present for you!” Select “Yes” twice to connect to the internet and receive the Pokémon.
    3. Once you have received a gift, please go to the Pokémon Center and pick it up from the delivery person.
      • If you already have a Pokémon waiting from a previous promotion, you will need to pick that one up, then return for this new one.

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