How to Remove a Nintendo Account from a Family Group
Description:
Instructions on releasing a Nintendo Account from a family group.
Additional Information:
- Users with supervised accounts who are under the age of 16 OR who have not yet registered an email address cannot be removed from a family group. However, these accounts can be transferred to a different family group.
- When a member is removed, all Nintendo eShop restrictions will be lifted and account history will not be visible to the supervisor anymore.
- Nintendo Switch Online family membership is available to all users in the membership owner's family group.
- If a member leaves the owner's family group, they will no longer be covered by that family membership.
- If the membership owner leaves the group, the other members of the family group will no longer be covered by that family membership.
Complete These Steps:
- Family group members can be removed by either the family group admin, or by a member removing themselves.
Who is removing the member from the family group?
Family group adminNintendo Account owner
- Sign in to the Nintendo Account of the family group admin.
- Select Family Group.
- Select Manage family group.
- Select Remove a family group member.
- Select Select this person next to the family group member that you want to remove.
- Review the information on the screen, then select Confirm to remove that member from the family group.
- This does not delete the user’s Nintendo Account. It will still function as a standard Nintendo Account, and the user can be added back to the family group in the future.
- Sign in to your Nintendo Account.
- Select Family Group.
- Select Leave this family group in the lower-right corner.
- Admins cannot leave the family group. You will need to transfer the admin role to another family group member first.
- Users with supervised Nintendo Accounts cannot leave the family group. A parent/guardian in your family group will need to remove the “Supervised” status from your account first.
- Select Leave family group again to leave the group.
- Please note that there are limits in place on joining and leaving family groups.