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  • Welcome to Nintendo Support

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    Message: "A System Error Has Occurred" When Using or Creating a Nintendo Account

    Description:

    You are unable to reset your password, log in, add family group members, or create a Nintendo Account on https://accounts.nintendo.com, and a message is displayed, "A system error has occurred."

    What to Do:

    It's possible that Nintendo Account services through https://accounts.nintendo.com are currently not working.
    Please try again later.

    Review the Network Maintenance Information/Operational Status page for the most up-to-date maintenance and server status information.