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    Error Code: 2016-0402

    Description:

    • When trying to register software on Nintendo Switch to earn My Nintendo Points, error code 2016-0402 is displayed.
    • Message: "You cannot collect My Nintendo Points for this software yet."

    Additional Information:

    This error code will usually be displayed if the software you are trying to register has not yet been released in our region.

    What to Do:

    Verify that the game card you are trying to register has been released in Europe.

    • If the game has not yet been released, please wait and try registering your software after the release date.

    Situation Not Resolved:

    Please contact us for support.