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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2168-0000

    Description:

    You receive the error code 2168-0000 on your Nintendo Switch console.

    What to Do:

    1. Restart the console by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
      • If the console is not responding, hold down the POWER Button for twelve seconds to force it shut down. Then power on the console again.
    2. Ensure your console has the latest system update, then use the console and see if the error code appears again.

    Situation Not Resolved:

    If the error persists, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.