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  • Welcome to Nintendo Support

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    Error Code: 2813-5509

    The information in this article can help you if you're unable to add funds to Nintendo eShop and receive the error code 2813-5509.

    The error code 2813-5509 means that you have reached the maximum amount of funds that can be added to a Nintendo Account within 24 hours.

    There are limits to the maximum amount of funds you can have in your Nintendo Account and the maximum amount of funds you can add in 24 hours. Please consult the table below.

    Country Currency Maximum balance allowed Funds that can be added in 24 hours
    Countries using euro EUR 250.00 250.00
    Czech Republic CZK 6250.00 6250.00
    Denmark DKK 2000.00 1200.00
    Norway NOK 2500.00 2500.00
    Poland PLN 1000.00 1000.00
    South Africa ZAR 4500.00 4500.00
    Sweden SEK 2600.00 2600.00
    Switzerland CHF 250.00 250.00
    United Kingdom GBP 225.00 225.00

    What to Do

    • You will need to wait for 24 hours and will also likely need to use some of the funds currently available in your Nintendo Account to make a purchase if you want to add more.

    Situation Not Resolved:

    If the error persists, please contact us for support.