Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

Error Code: 2813-5910

The information in this article can help you if you receive error code 2813-5910 in Nintendo eShop.

Use a different payment method.

Try a different credit card.
Use a Nintendo eShop Card to add funds for Nintendo eShop purchases.
Link a PayPal account to your Nintendo Account, and make purchases through PayPal using the payment method you've chosen.
- This option is currently available to customers who are 18 years or older from the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK.