Error Code: 9001-1659
The information in this article can help you if, when trying to redeem a download code for a Nintendo Switch Online + Expansion Pack family membership on the Nintendo website, you receive error code 9001-1659 and the message "You are not eligible to purchase or redeem this product or service".
Information
Download codes for Nintendo Switch Online + Expansion Pack family memberships can only be redeemed by Nintendo Account owners aged 18+.
What to do
Have a Nintendo Account owner aged 18 or over in your Nintendo Account family group redeem the download code. Once the code is redeemed, all members of the family group will be covered by the service.
- The family group admin does not have to redeem the code. The code can be redeemed by anyone in the family group that is aged 18 or over.
- The admin can control the members of the family group. However, the family membership remains with the person who redeemed the code, regardless of which family group they move to.
- If you do not currently have someone in your family group aged 18 or over, you will need to add an adult to your family group.