Issues Signing in to a Nintendo Account
The information in this article can help you if you are unable to sign in to your Nintendo Account.
Possible solutions
What is the situation?
If you cannot remember your Nintendo Account password or sign-in information or receive the message "The email address/Sign-In ID or password is incorrect", please refer to Forgot Nintendo Account Sign-in Info (Email Address, Password, Sign-in ID).
If you enabled the two-step verification feature for your Nintendo Account but are having difficulties signing in using it, please refer to Issues with Nintendo Account Two-Step Verification Code.
If you have registered a passkey to use when signing in to your Nintendo Account but are having difficulties signing in using it, please refer to Unable to sign in to Nintendo Account using a Passkey.
If you believe your Nintendo Account has been compromised or accessed by an unauthorised user, please refer to the Nintendo Account Recovery Process.