Possible Solutions:

• If a piece of cardboard on a Toy-Con is bent, you can reinforce the affected piece using some of the leftover cardboard sheets.
• If the cardboard on a Toy-Con is torn, you can mend the torn part using adhesive tape.

If you need additional assistance, please contact our Customer Support.

Possible Solutions:

If the VR Lenses are dirty, it is recommended to use compressed air to blow away any dust or dirt. Then use a soft cloth wipe to away any smudges.

If you need additional assistance, please contact our Customer Support.

Possible Solutions:

• If a reflective sticker is no longer adhering to a cardboard piece on the Toy-Con, it is recommended that you use double-sided tape or glue to adhere the sticker to the cardboard again.
  Do not use clear, adhesive tape over the reflective stickers, as this will likely affect the way the light reflects back to the IR Motion Camera.
• If the reflective stickers are damaged and cannot be used, you can replace them with pieces of commercially available reflective tape.
  Do not replace reflective stickers with materials such as clear plastic tape or tinfoil, as this will likely affect the way the light reflects back to the IR Motion Camera.
• Otherwise, click here for replacement information.

If you need additional assistance, please contact our Customer Support.

Possible Solutions:

• If an eyelet was placed incorrectly, you can remove it using a coin or other small flat object.
  Gently insert the coin between the cardboard and the flat side of the eyelet to loosen it. Keep in mind that if an eyelet was placed backwards, it will not affect the Toy-Con performance.

If you need additional assistance, please contact our Customer Support.

Possible Solutions:

• If the string is damaged, you can replace it with string of similar length.
• If a rubber band is damaged, you can replace it with one of a similar size.

If you need additional assistance, please contact our Customer Support.

Information:

• Sponge stickers are not required to complete a Toy-Con.
• If a sponge sticker is damaged or no longer available, this will not affect the accessory's performance.

If you need additional assistance, please contact our Customer Support.

Information:

• The straps are only used for the Toy-Con Robot only.

If you need additional assistance, please contact our Customer Support.