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    • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    E-Mail Address Is Not Valid or Can’t Be Used to Create a Nintendo Account

    Situation:

    • An error message appears that says the e-mail address you are using to create a Nintendo Account is not valid or can’t currently be used.

    Important

    The ability to use a Nintendo Network ID, Facebook, or Twitter to sign in to an existing Nintendo Account or to create a new Nintendo Account has been discontinued. We apologize for any inconvenience.

    If you are having difficulties signing in to your Nintendo Account and previously used one of these services, please refer to the following:

    What to Do:

    • Make sure that you are entering the e-mail address correctly (particularly the domain name after the @ sign).
    • Try using an e-mail address from a different e-mail service provider.
    • Create a Nintendo Account using a social network service (Google, Apple) instead.

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