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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2001-0114

    Description:

    Error code 2001-0114 is displayed while using Nintendo Switch.

    What to Do:

    1. Restart the Nintendo Switch console by holding down the POWER Button for three seconds, then select "Power Options" > "Restart."
      • If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down, then power on the console again.

    Is the Error Still Displayed After Restarting the Console?



    1. Ensure your console has the latest system update and monitor the situation.

    If the error continues to occur after performing a system update, select "Yes" on the decision tree.

    Is Your Console's System Version Higher Than 2.0.0.? (Has it Been Updated Recently?)



    1. Initialise the console without deleting save data.
    2. Continue to use the console as usual and monitor the situation.

    Situation Not Resolved:

    If the error persists, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.


    If the system version is not higher than 2.0.0, and the error code is preventing you from performing a system update or from using the console, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.