Error Codes: 2002-3500 to 2002-3999
Description:
- An error code is received while playing a game on Nintendo Switch or when starting up the console.
- Error codes: 2002-3500 to 2002-3999.
What to Do:
- Restart the console by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
- If the console is not responding, hold down the POWER Button for at least twelve seconds to force the console to shut down, then power it back on.
- Ensure your console has the latest system version.
- If the issue persists, restore the console to factory settings without deleting save data.
Situation Not Resolved:
If the error persists, the Nintendo Switch console will need to be repaired.
Please click here to book a repair.