Information:

• An active Nintendo Switch Online membership is required to use the Save Data Cloud service.
• This issue may occur if, after backing up your save data from one console to the server, you then played the same game on another console without first downloading the save data from the server.

What to Do:

You can either download the save data on the server and overwrite the console save data, or you can manually back up the save data on the console and overwrite the save data on the server.

Keep in mind that, once save data is overwritten, it cannot be recovered.

Best Practices:

• Verify that the Automatically Back Up Save Data setting is enabled for each user on the console, and that the console is connected to the internet.
• If after playing a game on one console, you intend to play on a different console, ensure you download the latest save data from the server prior to starting your game on the second console.