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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2124-4009

    Description:

    Error Code 2124-4009 is received on Nintendo Switch.

    What to Do:

    1. Ensure your console has the latest system version.
      • If the console is already up to date, restart it by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
    2. Review our Network Status page for any noted outages.
      • If you find notice of maintenance or a service outage, please try again after services have returned to normal.

    Situation Not Resolved:

    If the error persists and there are no known outages, the Nintendo Switch console will need to come in for repair.

    Please contact us for support by clicking here.

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