Error Code: 2163-0005
The information in this article can help you if error code 2163-0005 is displayed on your Nintendo Switch console.
What to do
- Restart the console by holding down the POWER Button for three seconds, then selecting Power Options and Restart.
- If the console does not respond, hold down the POWER Button for twelve seconds to force it to shut down. Then power it on again.
- If the issue persists, power off the console and initialise the console without deleting save data.
Situation not resolved
If the error persists, the Nintendo Switch console will need to be repaired.
If you have tried the steps above and the situation does not improve, please contact us for further support.