Error Codes: 2002-3500 to 2002-3999
The information in this article can help you when:
- An error code is received while playing a game on Nintendo Switch or when starting up the console.
- You receive an error code within the range 2002-3500 to 2002-3999.
What to do
- Restart the console by holding down the POWER Button for three seconds, then selecting Power Options, followed by Restart.
- If the console is not responding, hold down the POWER Button for at least twelve seconds to force the console to shut down, then power it back on.
- Ensure that your console has the latest system update.
- If the issue persists, restore the console to factory settings without deleting save data.
Situation not resolved
If the error persists, the Nintendo Switch console will need to be repaired.
Please click here to book a repair.