• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 9001-5304

    Steps for when you receive error code 2813-5304 and the message "An error has occurred. Please try again later" when trying to purchase digital content on the official Nintendo website.

    What to do

    • Make sure you are entering your billing information correctly.
      • This error may occur if address information is not entered correctly when making a purchase.
    • Check for any maintenance notifications on the Network Maintenance page, then try again after the posted maintenance/service outage has ended.

    Situation not resolved

    If the issue persists, and there is no notice of Nintendo eShop maintenance, this may indicate a temporary issue. Wait a while and try again later.