Please carry out a Mic Test in the SYSTEM SETTINGS of your Nintendo 3DS system.

Is the microphone working?

• If not, your Nintendo 3DS system is faulty.
  Click here for detailed information on repairs of Nintendo products.

• If yes, please check if your software supports the microphone function and if necessary adjust the sensitivity of the microphone in the menu of the software.

Did this solve your problem?

• If not, your software is faulty.

Who published the faulty software in the UK / Ireland?

→ For information about the publisher, please refer to the contact details in the software manual.

• If it was Nintendo, click here for detailed information on repairs of Nintendo products.
• If it was a different publisher, please contact the publisher directly.
• If you don't know, please contact our Nintendo Service Centre for information about publishers of the software.