This error code appears when the Wii U console is unable to find the wireless router or access point during the test connection.

You can try to do the following to solve the problem:

• Check if the name (SSID) and security key of the wireless access point are entered correctly.
• Check if the access point and/or modem are switched on.
• Check if there are other devices within range that are emitting wireless signals. These could cause interference.
• Move closer to the access point and make sure there are no obstructions between the Wii U console and the access point.
• Try changing the channel on your wireless access point. Please refer to the instruction booklet that came with the access point for information on how to do this.
• Manually enter the IP address and DNS settings in Wii U connection settings. If you need assistance with this, please contact our Nintendo Service Centre.

If the solutions suggested above don’t solve your issue, please take a note of the following information and Contact Us.