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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Message: You cannot create child accounts due to limits on family group changes.

    Steps for situations where you a trying to add a Nintendo Account for a child to your family group, but you receive an error message.

    Information

    If you join and leave a family group, your ability to join family groups or add child accounts to your family group may be restricted. The number of times you can join or leave a family group during a one-year period is limited based on the maximum number of family group members.

    For further information, please contact us for support.