• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

    • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    How to Manage Passkey Authentication for a Nintendo Account

    In this article, you'll learn how to register, review, or remove passkeys for your Nintendo Account.

    Information

    Registering a passkey with your Nintendo Account adds an additional layer of security that can help prevent unauthorised access to the account. When signing in to your account, you can choose to use your passkey to sign in instead of your email address or Sign-In ID and password. Your passkey is saved in advance on your smartphone or other device, and this is retrieved by accessing that device when signing in.

    What to do

    What do you want to do?

    Important

    Please keep the following in mind when registering a passkey:

    • Do not use a device that is used by other people for passkey authentication. Anyone who is able to use that device could potentially use it to sign in to your Nintendo Account.
    • Passkey authentication is currently only confirmed to work with the following device/OS/browser combinations:
      Device OS version Browser
      iPhone iOS 16 or higher Safari
      iPad iPadOS 16 or higher Safari
      Mac (computer) macOS 13 or higher Google Chrome
      Android smartphones/tablets Android 9 or higher Google Chrome

    1. Using the device you want to use to register the passkey, visit accounts.nintendo.com and sign in to your Nintendo Account.
    2. Select Sign-In and Security Settings.
    3. Select Passkeys, then Edit.
    4. You may be prompted to confirm your identity by verifying your email address.
      • If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then select Verify.
        • If you do not receive the email but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "Email address verification" screen, then Submit. A code will be sent via text message to your phone number - enter it in the "Verification code" box and select Verify to verify your identity.
        • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
    5. Select Register New Passkey.
      • You may receive the message You cannot register any more passkeys. If you want to register another passkey, you will first need to remove one of your registered passkeys (you can register up to 10 different passkeys with your Nintendo Account).
    6. When prompted, enter your Nintendo Account password, then select OK.
    7. Read the information about using passkeys, then select Register Passkey.
    8. Follow the instructions on the screen to use your device to register the passkey.
    9. The message The following passkey has been registered will appear. You can now use that passkey when signing in to your Nintendo Account.
      • Even after registering a passkey, you can still sign in to your Nintendo Account using your email address (or Sign-In ID) and password, if necessary.
      • You can register up to 10 different passkeys with your Nintendo Account.
      • If you instead receive the message A passkey has already been registered, this indicates that you have already registered a passkey on the device you are currently using.
    1. If you want to review the passkeys registered to your Nintendo Account and the smart devices they are associated with, visit accounts.nintendo.com and sign in to your Nintendo Account.
    2. Select Sign-In and Security Settings.
    3. Select Passkeys.
    4. In the Registered passkeys section, your currently registered passkeys and the devices they are associated with will appear.
    1. Visit accounts.nintendo.com and sign in to your Nintendo Account.
    2. Select Sign-In and Security Settings.
    3. Select Passkeys, then Edit.
    4. In the Registered passkeys section, select Delete next to the passkey you want to remove.
    5. Select Delete when prompted.
    6. When the message Your passkey registered via [device information] has been deleted appears, the passkey has been removed from your Nintendo Account and can no longer be used to sign in to your account.

    Search Support