• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

    • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    How to Delete a Nintendo Account

    Description:

    Instructions on deleting a Nintendo Account.

    Important:

    • You can change various settings within your existing Nintendo Account, including your associated nickname, email address, country/region and linked Nintendo Network ID or social network accounts. For assistance with updating - instead of deleting - your Nintendo Account, click here.

    Additional Information:

    • Deleting a Nintendo Account will result in the loss of all data associated with it, including but not limited to:
      • Mission statuses, points and rewards in the My Nintendo Rewards Programme
      • Digital content that you purchased or acquired and that is linked to your Nintendo Account, including in-app content and coins
      • Save data in apps linked to your Nintendo Account
      • Discounts such as Just for You Offers
    • Deleting your Nintendo Account will NOT delete your Nintendo Network ID or any associated third-party accounts (including social network accounts).
    • You may reactivate your Nintendo Account for a period of 30 days. Once this timeframe has passed, the Nintendo Account will be permanently deleted and cannot be restored.
    • Any child accounts that are managed through a parent/guardian’s Nintendo Account will also be deleted as part of this process.
    • If a family group admin deletes their Nintendo Account, Nintendo Accounts for users aged 16+ in the family group will not be deleted. However, they will no longer be connected in a family group. One of the Nintendo Account owners can add the others to create a new family group.

    Complete These Steps:

    Do You Want to Delete a Standard Nintendo Account or a Nintendo Account for a Child?


    1. Nintendo Accounts for children can only be deleted through the parent/guardian’s Nintendo Account.
    2. The parent/guardian should sign in to their Nintendo Account and select Family Group.
    3. Select the child account that you want to delete.
    4. Select Privacy and Other Settings.
    5. Select Delete Child Account.
    6. Read through the on-screen information regarding Nintendo Account deletion.
    7. Once you have read the information, select Confirm and Proceed.
    8. You may be prompted to confirm your identity by re-entering your password, re-authenticating with a passkey and/or by verifying your email address.
      • If prompted to enter your password, enter it and then select OK.
      • If you have enabled passkey authentication, you can confirm your identity by signing in using a passkey.
      • If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then select Submit.
        • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
        • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
    9. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays and select Verify.
      • If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received when setting up 2-step verification. (You should have copied and saved these in a safe place.)
        nintendo_account_email_change_1_and_2.png
      • If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter a backup code" screen. An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then select Submit.
        • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
        • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
        nintendo_account_email_change_3_and_4.png
    10. Select Delete to delete the Nintendo Account.
      • If you wish, the Nintendo Account can be reactivated within the next 30 days. Please note that we cannot guarantee that all data will be restored to reactivated Nintendo Accounts.
    1. Sign in to your Nintendo Account and select Privacy and Other Settings.
    2. Select Delete account at the bottom of the page.
    3. Read through the on-screen information regarding Nintendo Account deletion.
    4. Once you have read the information, select Confirm and Proceed.
    5. You may be prompted to confirm your identity by re-entering your password, re-authenticating with a passkey and/or by verifying your email address. If this appears, re-enter the information for the family group admin's Nintendo Account or the child account.
      • If prompted to enter your password, enter it and then select OK.
      • If you have enabled passkey authentication, you can confirm your identity by signing in using a passkey.
      • If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then select Submit.
        • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
        • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
    6. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays and select Verify.
      • If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received when setting up 2-step verification. (You should have copied and saved these in a safe place.)
        nintendo_account_email_change_1_and_2.png
      • If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter a backup code" screen. An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then select Submit.
        • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
        • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
        nintendo_account_email_change_3_and_4.png
    7. Select Delete to delete the Nintendo Account.
      • If you wish, the Nintendo Account can be reactivated within the next 30 days. Please note that we cannot guarantee that all data will be restored to reactivated Nintendo Accounts.

    Search Support