If one of the screens on the Nintendo DSi looks as though the colour has run out of it - even when switched off - then an LCD breakage has occurred.

This malfunction can only arise from an external event, e.g. the device being dropped or subjected to impact. A breakage of this kind may also occur due to exposure of the device to excessive heat or cold, or a sudden change between extremes of temperature.

It is normally noticeable only during normal operation, in which the first signs of damage are hairline cracks appearing on the LCD screen. If the liquid crystals in the display now keep redistributing themselves during playing operation, the pressure arising will lead to breakage.

Breakage of the LCD is a fault that can occur only as a result of an external influence. Such external influences are the result of improper handling of devices, accessories or games. In this case the warranty is void and repairs or exchanges must be paid for.

The exact cost of the repair can be found in the relevant repair price list, together with detailed information on the procedure for obtaining a repair.