Error Code: 2002-4690
Description:
- An error code is displayed when downloading software or when trying to update a game on Nintendo Switch.
- Error code: 2002-4690.
Additional Information:
If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.
What to Do:
- Ensure your console has the latest system update.
- Check for corrupt data.
- Delete any problematic software and redownload it.
Is the error still being displayed?
- Continue using the console and monitor the situation.
Is a microSD card inserted in the console?
Situation Not Resolved:
If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.
Please click here to book a repair.
- Power off the Nintendo Switch console and remove the microSD card.
- Power on the console again and download the software directly to the system memory.
Did the error occur again?
Situation Not Resolved:
If the error persists even while downloading directly to the system memory, then the Nintendo Switch console will need to be repaired.
Please click here to book a repair.
If the error is occurring only while using a microSD card, try the following:
Possible Solutions:
- Format the microSD card.
- Important: Once formatted, the information on the microSD card cannot be recovered. If screenshots are stored on the microSD card, be sure to first back up the information on a computer.
- If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
- Use a different microSD card.