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    Ring-Con is Not Registering the Joy-Con as Being Attached

    The information in this article can help you when the Ring-Con accessory is not recognising or registering the Joy-Con as being attached while using Ring Fit Adventure for Nintendo Switch.

    Important:

    The Ring-Con and leg strap are designed for use with Ring Fit Adventure. These accessories are not compatible with other games or software.

    Which console are you using?

    What to do

    1. Attach the right Joy-Con to the Nintendo Switch - OLED Model console, ensuring that it registers correctly on the HOME Menu as being attached to the console.
      hac_ss_homemenu_joy_con_attached.png
      • If the Joy-Con is not registering correctly, click here.
    2. Detach the right Joy-Con and verify that it registers on the HOME Menu as being paired to the console.
      hac_ss_homemenu_joy_con_player1.png

    Is the right Joy-Con registering correctly on the HOME Menu?

    1. Ensure you are using the Ring-Con with the Ring Fit Adventure software.
    2. Ensure your console has the latest system version.
    3. Check for any software updates for this game.
    4. Ensure both Joy-Con controllers have the latest controller firmware installed.
    5. Remove and reattach the right Joy-Con to the Ring-Con, ensuring that it clicks into place.

    Situation not resolved

    If you have tried the steps above and the situation does not improve, please contact us for further support.

    What to do

    1. Attach the right Joy-Con to the Nintendo Switch console, ensuring that it registers correctly on the HOME Menu as being attached to the console.
      hac_ss_homemenu_joy_con_attached.png
      • If the Joy-Con is not registering correctly, click here.
    2. Detach the right Joy-Con and verify that it registers on the HOME Menu as being paired to the console.
      hac_ss_homemenu_joy_con_player1.png

    Is the right Joy-Con registering correctly on the HOME Menu?

    1. Ensure you are using the Ring-Con with the Ring Fit Adventure software.
    2. Ensure your console has the latest system version.
    3. Check for any software updates for this game.
    4. Ensure both Joy-Con controllers have the latest controller firmware installed.
    5. Remove and reattach the right Joy-Con to the Ring-Con, ensuring that it clicks into place.

    Situation not resolved

    If you have tried the steps above and the situation does not improve, please contact us for further support.

    Detach the right Joy-Con from the Ring-Con and verify that it registers as being paired to the Nintendo Switch Lite system on the HOME Menu.
    hac_ss_homemenu_joy_con_player1.png

    Is the right Joy-Con registering correctly on the HOME Menu?

    1. Ensure you are using the Ring-Con with the Ring Fit Adventure software.
    2. Ensure your system has the latest system version.
    3. Check for any software updates for this game.
    4. Ensure both Joy-Con controllers have the latest controller firmware installed.
    5. Remove and reattach the right Joy-Con to the Ring-Con, ensuring that it clicks into place.

    Situation not resolved

    If you have tried the steps above and the situation does not improve, please contact us for further support.

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