• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

    • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    The Joy-Con is Stuck and Cannot Be Detached

    One or more Joy-Con controllers are stuck on the side rails of the Nintendo Switch console or on another accessory, and cannot be detached.

    Important:

    Joy-Con controllers can be used as wireless controllers with Nintendo Switch Lite.

    To which device is the Joy-Con controller stuck?

    Nintendo Switch console hac_lineart_console_front_joycon_large.png

    Joy-Con strap hac_lineart_joycon_right_wriststrap_large.png

    Joy-Con grip or Joy-Con charging grip hac_lineart_grip_joycon_large.png

    Search Support