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    • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2002-4683

    Description:

    • You are unable to download software from the Nintendo eShop and an error code is displayed.
    • Error code: 2002-4683.

    Additional Information:

    If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

    What to Do:

    1. Ensure your console has the latest system update.
    2. Check for corrupt data.
    3. Delete any problematic software and redownload it.

    Is the error still being displayed?


    1. Continue using the console and monitor the situation.

    Is a microSD card inserted in the console?



    Situation Not Resolved:

    If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.

    Click here for more information..

    1. Power off the Nintendo Switch console and remove the microSD card.
    2. Power on the console again and download the software directly to the system memory.

    Did the error occur again?



    Situation Not Resolved:

    If the error persists even while downloading directly to the system memory, then the Nintendo Switch console will need to be repaired.

    Click here for more information..


    If the error is occurring only while using a microSD card, try the following:


    Possible Solutions:

    • Format the microSD card.

    • Important:

      • Once formatted, the information on the microSD card cannot be recovered. If screenshots are stored on the microSD card, be sure to first back up the information on a computer.
      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
    • Use a different microSD card.

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