Error Codes: 2002-0007 to 2002-0008
Description:
- An error code is received when trying to download software from the Nintendo eShop on Nintendo Switch.
- Error Codes: 2002-0007 to 2002-0008.
Additional Information:
If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.
What to Do:
- Ensure your console has the latest system update.
- Check for corrupt data.
- Delete any problematic software and redownload it.
Is the error still being displayed?
- Continue using the console and monitor the situation.
Is a microSD card inserted in the console?
Situation Not Resolved:
If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.
Please click here to book a repair.
- If the issue persists, try the following:
- Reseat the microSD card by removing and reinserting the microSD card.
- Format the microSD card.
Important:
- Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
- If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
- Use a different microSD card.
- Remove the microSD card and download the software directly to the system memory.
Situation Not Resolved:
If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired.
Please click here to book a repair.